RADAR is committed to providing you with the best possible customer service experience. RADAR is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however if you wish to access RADAR customer support features you will be required to submit personally identifiable information. This will include but may not be limited to a unique username and password, and the provision of sensitive information if you need to recover a lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf. Those companies will be permitted to obtain only the personal information they need to deliver the service. RADAR takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressly collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If we do change our information practices and update our Privacy Policy at some time in the future, any data collected before that date will continue to be used only in accordance with the original terms of our Privacy Policy.
Operational Security and Disaster Recovery
To minimize service interruption due to hardware failure, natural disaster, or other catastrophe, Radar implements a disaster-recovery program for our data. This program includes multiple components to eliminate single points of failure, including data replication and back-up, resilient and redundant infrastructure and a continuity plan in the event of disaster.
Changes to this Privacy Policy
RADAR reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. RADAR reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting Us
If you’d like to discuss our privacy policy, or if you have any questions regarding your privacy while visiting our website, do not hesitate to contact us by telephone on 02 9211 7377, by email on hello@radarsydney.com, or by post at Level 2, 113 Reservoir Street, Surry Hills, NSW 2010
